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Order-Info

Once you have placed an order, you will be assigned an order number. This is a number unique to your order so you will not be confused with any other customers who may be ordering from us.

INFORMATION LINE - 1-507-337-1000

This phone line can be used for any questions or orders. Our hours of operation are Monday thru Friday - 8:30 to 5:30, Saturday - 8:30 to Noon Central Time Zone.

24 HOUR FAX LINE - 1-507-532-5797

Our fax line is available for any order or questions. It is available 24 Hours a day, 7 days a week. Be sure to include all necessary information along with both day and evening phone numbers.

SHIPPING POLICES

All orders will be shipped via UPS or USPS. Special services available include 3 Day, 2 Day, and Overnight services if you request and are at additional charge. These special services indicate the approximate days of shipping and do not include processing time, which is usually within one working day.

FREIGHT CHARGES

All shipping charges for an order are additional and not included in our prices. Freight charges are based on the weight and size of the packages and a processing fee. Our $7.99 flat rate economy shipping is available on most items, some exclusions include liquid oil items,bulky and heavy items cannot ship via the economy shipping class. Economy shipping is only valid on orders placed online. Canadian orders do not qualify for the flat rate $7.99 economy shipping class.

MINIMUM ORDERS

We do not have any minimum order amount, shipping and handling charges may be more expensive than some items on our website, you may want to add other items like oil or a belt to make it worth while.

PRICING

All prices are payable and stated in U.S.. currency. All prices are subject to change without notice! Our in store pricing may vary from our website pricing. All prices are FOB, Marshall, MN 56258

PAYMENT

Payment must be made in U.S. currency. Payment options are....
CREDIT CARD - We accept Mastercard, Visa, Discover/Novus, card number, expiration date, and name on card are required.

ORDERS

We will try to ship your order complete the same day or next day. "Sold Out" items will automatically be cancelled. IF YOU MUST HAVE AN ORDER BY A SPECIFIC DAY/DATE, PLEASE INDICATE SO! We may have to upgrade your specified shipping method to meet your deadline! Any upgrades will be charged to the customer!

CHANGES/ADD-ON ORDERS

As soon as you place your order, processing begins. If you call or email with additional items/changes, we will try to accommodate you but cannot guarantee it will be combined with the original order.

 

 

RETURNS/EXCHANGES

Any returns or exchanges must be made within 60 days of invoice. We do allow extra time around the holidays. Exchanges will be made with no-restocking fee, however customers pays all shipping charges both ways.  R.A. (return authorization) number is required on all returns and exchanges. Please email info@catdeals.com or call 507-337-1000 for this number.

ADDRESS CHANGES

For prompt service we must have your latest and accurate shipping address. Please look at your mailing label and notify us immediately if changes are necessary. We can ship to alternate addresses if you specify. (Subject to credit card company approval).

CATDEALS.COM ORDER-SECURITY

CatDeals.com has a unique system for its online-security. All site-related information is completely self-contained on a Redhat Linux secure-server. This means that your information never leaves our host, which means we are the only ones who will ever have access to your information. Your security and privacy are a high-priority to us, and we have taken the extra steps to prove it.

PRIVACY POLICY

When you place an order with us you will automatically be added to our customer database. We will maintain your information/confidentiality and will not sell, rent, or share your name with any other company! ArcticCat and ArcticWear are both tradenames of Arctic Cat Inc.

Prices, package quantities, specifications and material may change without notice.

 

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